Automatically categorize customers based on behavior, location, product preferences, or value. Tailor marketing and sales efforts.

Identify customers at risk of leaving and suggest retention strategies. Send personalized thank-you messages, feedback requests, or special offers post-purchase.

Analyze open-text customer feedback and categorize it by sentiment and key themes. Understand customer pain points and improve service. “Most negative feedback last week was about product packaging.”

Turn your happiest customers into your strongest growth engine. Predict who’s most likely to refer others using AI-driven insights. Spark word-of-mouth momentum with smart incentives and targeted outreach.